Member Experience Specialist
Garland, TX
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
The Member Experience Specialist is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.
What You Will Do
- Welcome and check in all members and guests
- Sell memberships smoothies supplements and personal training
- Answer questions resolve billing issues and track front desk activity
- Keep the front desk area clean stocked and on-brand
- Support day-to-day operations and team communication
- Create a fun professional and helpful experience for everyone
What We Are Looking For
- Customer service or front desk experience preferred
- Comfortable with upselling and helping members
- Organized energetic and positive attitude
- Available to work early mornings evenings and weekends
Why You Will Love It
- Flexible schedule and opportunity for advancement
- Free membership and uniforms
- 401k eligibility
- Health benefits available for qualifying employees
- Fun team environment with room to grow
Compensation
- Hourly
- Exact pay range determined by location and experience
Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness
Compensation: $13.00 - $15.00 per hour
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
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Flexible Scheduling
Fun Work Environment
Included Gym Membership